Welcome to the Patient Toolbox. This is the area in which you can interact with us here at the surgery. You can do this from your own home, 24 hours a day, 7 days a week, 365 days a year! The web site is never closed!

Some Important Changes
Please note that there are some important changes to the way in which we handle your information now.

Repeat Prescriptions Online
You no longer have the choice while ordering a repeat prescription online of which pharmacy to send your prescription to. Although this was a nice feature to have, it was taking double the time to issue the repeat prescription.

It also caused us a few problems in that people were selecting a chemist by accident and then finding that their repeat prescription was not at the surgery or their usual chemist. This was because the user had asked in error for it to be sent somewhere else.

You can change you prescription delivery choice using the 'Change Collection Point' form. Please bear in mind that this will NOT be an instant change.

For those of you who already regularly send your prescription to a chemist, this will stay as your main choice. So if you usually have your prescription sent to Lloyds, this will continue to happen. You only need to change the collection point when you want to permanently change where your prescription is delivered.

Contacting the Surgery
Due to the amount of spam mail that the surgery gets, we are changing, and no longer advertising our e-mail address. It is becoming increasingly difficult to filter out the spam and find the 'true' e-mails.

The only way you will be able to send an e-mail to the surgery is via the contact form.

PLEASE do not add the surgeries e-mail address, or any address you pick up to your address list. This only makes the spam problem worse.

Contacting a Doctor
The contact a doctor feature has proved so successful that we have set up consulting online. However, we are now aware of people who have kept the GP's e-mail address and are e-mailing their GP's directly. PLEASE do not do this. The reason being, we can never guarantee that your GP will be able to read e-mails. If you contact your GP through the web site, it is guaranteed to be read by a member of staff and then passed on to the appropriate doctor.

We are trying to make as many services available to you online. However, if these services start creating problems for us, as seen above, we will have no choice but to withdraw them. Your co-operation is much appreciated in keeping this web site running how it should do.