Dartmouth Medical Practice

01803 832212

Lines open: 8.30am to 6.00pm Mon-Fri

Appointments

We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person or online.

We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.00am. Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

You need to register to use our online appointment booking service and this is best done in person at the surgery. Please speak to one of our receptionists.

Routine appointments

You may book a routine appointment up to 4-6 weeks in advance with a GP or Nurse. These appointments should be used for routine problems such as follow ups and other routine problems which don’t require an urgent appointment on the day. Please note that due to the current COVID-19 availability can vary.

Routine appointments are normally 10 minutes long. However, it’s important to note that some appointments may over run. This will sometimes mean you wait longer than your stated appointment time. We always do our best to run on time, however, due to the nature of medicine, this isn’t always possible. Please remember that it may be you next time that requires slightly longer.

Urgent care team

These appointments are called “Triage” appointments. A member of the urgent care team will aim to call you back within 2 hours and discuss your problem over the phone. However this may be longer if the clinician is dealing with an emergency. In 80% of cases, they will be able to deal with your issue over the phone and prescribe medication should it be appropriate.

In cases where the urgent care team believe they need to see you, you will be asked to come to the surgery either that morning or in the afternoon. A member of the urgent care team will then see you. These appointments do not have pre-defined times associated with them and you will be called in according to your clinical need.