There are three ways to get in touch with us:
- use the online form from our website www.dartmedical.co.uk
- call us or visit the surgery.
We ask that you use the online form wherever possible, when accessing the website it will take you to the home page, please then scroll until you see “Contact us online” from here you will be able to select “New Request”.
If you do not have access to the internet or are unable to complete the form yourself, you can telephone or visit the surgery and our reception team will help you complete this.
All requests are reviewed by a GP within one working day and urgent clinical problems will be prioritised. Our reception team will contact you with an appropriate appointment or advice following the GP review. Nursing appointments continue to be booked by telephoning the surgery. Unfortunately SystmConnect cannot be accessed through the NHS App, however, the NHS App can still be used for everything else.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
If you are too ill to come to the surgery and you require a visit at home, we ask that you please contact the surgery before 10.00am via the preferred methods listed above. Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
